Text to 911 now available in St. Charles market
Tri-Com Central Dispatch recently launched its Text-to-911 service in the St. Charles community.
While this is a very important service that could save lives, leaders are asking that the service only be used as a last resort, when placing a 911 call is not possible due to a speech or hearing impediment or a dangerous situation, such as a home invasion or abduction when a victim could be harmed if they tried to make a call.
Text messages to 911 could face the same challenges as any other text message, though, such as delay or failure; therefore, dispatchers are reminding residents that the feature should only be used in the aforementioned situations.
The best rule to remember is “call if you can, text if you can't.”
Organizations in this Story
2 E Main St
St. Charles, IL - 60174