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Dupage Policy Journal

Tuesday, April 16, 2024

St. Charles receives highest rating from Insurance Services Office

St.charles

The City of St. Charles, Illinois, was awarded a Class 1 rating for fire protection on April 20 from the Insurance Services Office (ISO).

The award was presented at the city council meeting by representatives from the ISO.

St. Charles is one of only 23 fire departments in the country to hold both the ISO Class 1 rating and international accreditation from the Center for Public Safety Excellence.

"Our achievement of the Class 1 rating demonstrates the professionalism of all fire department members and their commitment to provide the highest levels of service to our community," Fire Chief Joe Schelstreet said. "I am very appreciative of the dedication and expertise of the members of the Water Division of the Public Works Department, Tri Com Central Dispatch and the neighboring fire departments whom we have partnered with for automatic aid and without whom this achievement would not have been possible.”

St. Charles scored 93.81 points out of 105.5 possible points during an ISO audit conducted this past January. The rating is based upon a review of fire department capabilities and efforts (50 percent), the water supply system (40 percent) and the emergency communications system (10 percent).

“Property owners within the City of St. Charles, both commercial and residential, because of the highest quality fire protection, will now have access to some of the lowest insurance rates for fire-loss insurance," Schelstreet said.